Cards, Letters, and Emails
August 2022
"I wanted to share two pictures of showers I recently installed in northern Colorado. I love working with Onyx shower pans. They are very durable, easy to install and look great. I especially like the low curb for easy entry. I look forward to installing more in the future."
K.V.
Arvada CO
August 2022
"Hello! Thought I would send some pictures, of a tub deck and lavatory, that turned out FABULOUS with Onyx material! Thanks!!"
R.N.
West Burlington IA
August 2022
"Wanted to update you, since I was so grateful that you gave me some Cleveland people to hire for your product. He was amazing! Punctual, very detailed, showed up and cleaned up every single day. Took a 1960's small bathroom and turned it into a modern day spa. I highly recommend him for any projects! The Onyx I picked with the tile inlay is gorgeous!! Thank you so much! Feel free to use this for a review along with pictures Thank you again!"
L.P.
Parma OH
August 2022
"I just wanted to let you know that I installed a shower kit from you guys. What an amazing product, from the wall kit to the seam fill, we have been extremely pleased with your product. It's a wonderful product and I will happily recommend it to anyone who asks."
J.B.
Herlong CA
August 2022
"I am so thankful for your company. You treat us so well. I just love selling your product. To find a company that stands behind their product and vendors as you do, is almost unheard of in these crazy times. Just know, I APPRECIATE YOU ALL VERY MUCH". Sincerely."
V.K.
Yankton SD
August 2022
"Thanks to the Onyx team for always being so helpful and customer driven. One of your employees answered the phone today to help me even though the Onyx team was observing a holiday. I appreciate the customer service you give to your dealers so we can best help our customers."
T.H.
Medina OH
August 2022
"I have installed an ONYX shower before and we love it. Time to do a second one in our new cabin."
P.W.
Long Lake NY
August 2022
"I have used your tub & shower kit panels. Good stuff. Four years later it still looks good."
G.L.
Murphys CA
August 2022
"Hi. I just wanted to thank you for replacing my sink at no charge. When I contacted Onyx to see if there was a repair available to cover a small scratch in the bowl, I never imagined that you all would offer free replacement. I had it installed this past week and it looks beautiful. I have posted reviews on your website and on Facebook I would never remodel a bathroom with anything else. Once again, thanks."
K.K.
Tulsa OK
August 2022
"We received the gloss smooth custom shower trim, adhesive silicone and white color matched silicone quickly and in good order. It was an amazing packing job. We installed the strip and it completely covered the stain along the threshold. Perfection. The next day our new shower door was installed and all is well. Thank you so much. Your exceptional customer service is a bright spot in a, too often, troubling time for consumers. If I may
send kudos to the Onyx management, I'd be happy to extend my praise and satisfaction. Please let me know to whom I might write. Sincerely"
J.&J.S.
Smyrna DE
July 2022
"I've used your products before and am very happy with everything. We are getting ready to build a new house."
C.B.
Garnett KS
July 2022
"Hi. Dear Onyx people, I love the bath surround pieces my wife and I got in yesterday to go around our jacuzzi
tub!"
K.C.
Wichita Falls TX
July 2022
"I am quoting a good size commercial project. The architect had requested Onyx. You guys are awesome and
your product is awesome. I order from you guys a lot. Thank you!"
K.S.
Damariscotta ME
July 2022
"I submitted a RUSH order yesterday. We cut a panel a fraction short in a bench seat shower install and
needed to reorder the seat riser. It's shipping next week which is AWESOME and as always it’s one of the
many reasons we love partnering with the Onyx Collection. Great customer service. We always try to reserve
our 'rush' things for emergency situations and not ask for too many favors, but thank you for getting this to us
so fast. We so appreciate all the great products offered by your company and the wonderful customer service
you provide!!"
D.&T.S.
Powhatan VA
July 2022
"Both my wife and I really are impressed with the quality and the ease of cleaning of our Onyx shower and
would definitely recommend it. Thanks again"
D.&J.S.
Wilmington NY
July 2022
"Hello! My vanity top just got repaired by your serviceman. He was super nice, detail oriented, organized and
on time. The end product looks awesome. It was so nice working with a company who has excellent service. I
deeply appreciate it."
T.L.
Denver CO
July 2022
"I wanted to let you know how pleased we've been with the customer service provided to us by one of your
employees. I've spoken to him twice and both times he was extremely customer service focused. We needed
an extra piece we could not purchase from the dealer and he took care of ordering and shipping it when we
needed. Today he spoke with my husband who is doing the demolition, construction and installation and
answered all of his questions. He is stellar and I hope you will recognize him for his great attitude and customer
service. Thank you."
K.F.
Greenwood IN
July 2022
"We couldn’t be more pleased with the awesome service we received from your customer service employee!!
He was very personable in our phone conversation regarding our BEAUTIFUL ONYX SINK, and we are very
thankful that we received our new sink yesterday, exactly the day he told us it would be delivered!! Very seldom
do we get such awesome service from others!! Thanks again. HE IS AMAZING!! HAPPY TRAILS"
L.&J.R.
Mexico MO
July 2022
"Hello, Onyx representative. We live in Lyons, Nebraska and our shower installation is complete! We couldn't
be happier with the way it turned out. Thank you for making such a beautiful product."
J.K.
Lyons NE
July 2022
"Thank you so much - we absolutely love both our bathrooms done with Onyx and recommend it to anyone
talking about remodeling. Thank you."
C.M.
Marion IN
June 2022
"I just had two showers in my home redone with your Onyx. They are beautiful!! I had both of them done in
Chestnut. Love them!"
M.J.S.
Plattsburg MO
June 2022
"We finally installed our Onyx shower. We ordered it from a dealer. My husband needed back surgery and could
not lift for some time. They were wonderful and said "No problem. Keep us informed." So much appreciated.
You should teach other companies how to have a quality product and take care of customers. Our contractor
was very impressed with all the detailed instructions and videos. Please, continue to help customers. We could
not be happier with our shower and plan to order window sills. THANKS TO ALL!!!"
L.G.
Lucinda PA
June 2022
"I hired a company to redo my shower several months ago. They never offered your product. Later we had a
second bathroom done, but not by them. Once I was shown your product, I was disappointed that the earlier
company never even spoke about your product for my master bathroom. They chose and installed a different
product, which is not nearly as nice looking or the same quality as yours. We couldn’t be more pleased with our
new shower and only wish the master bathroom could be as nice."
B.H.
Mt Joy PA
June 2022
"I just recently had my two bathrooms redone with Onyx showers and vanity tops. I love them! Thank you!"
T.A.
Marshall MO
June 2022
"I have a couple Onyx systems already installed and love them."
B.M.
Charleston IL
June 2022
"I’ve been installing acrylic bathrooms for nearly a year, and I have been looking for something unique and
diverse to offer homeowners. Lucky I found you guys. I love the offering of products and am eager to sell and
install many."
T.S.
Monroe OH
June 2022
"I have had an Onyx shower before and really like it. I would be interested in purchasing another one. Thank
you."
D.B.
Dahlonega GA
June 2022
"I just wanted to write to thank you for your incredible customer service! One of our contractor's workers came
in to fix an electrical outlet cover above our brand new Onyx double vanity top and ended up chipping and
scratching the top. After I contacted you, you sent a repairman out to fix it, at no cost to me. He did an
impeccable job of removing the fine scratches and filling the two chips. My devastation over the damage was
replaced by your fixing the problem. The top looks brand new. Thank you! Thank you! Thank you!"
A.E.
Edwardsville IL
June 2022
"I recently installed an Onyx shower. Love it! Thanks!"
G.N.
Keyser WV
June 2022
"Thank you again. Your customer service at Onyx constantly gives me a bar to strive for with our own company. You all do so many things so well and treat each customer with importance. I always appreciate it."
A.A.
Gardner KS
May 2022
"We recently purchased an Onyx shower unit and vanity top to remodel our 40-year-old bathroom. After a bad
experience with another company, where five out of six pieces arrived broken, your company has been a joy to
work with. Love the product a lot. Just one minor issue: we didn't know the rounded (finished) edge went on the
top. The product is great; would order again."
D.K.
Punxsutawney PA
May 2022
"We recently moved and miss our Onyx shower greatly"
J.P.
Sedalia MO
May 2022
"We love your product and have used it in three bathroom renovations. We are planning on using it in our
upcoming kitchen renovation for backsplash and wall covering up to the bottom of cabinets."
M.A.G.
Canandaigua NY
May 2022
"Love our shower. Installed at my mom's also and we will install in the house we will be building in a few
months. Love it!! Thank you."
J.G.
Belleville IL
May 2022
"We built a home in Dalton NE six years ago and used your Onxy shower bases in two bathrooms. Loved them.
We have since moved to the Boise, ID area. Do you have any dealers we can contact? I would love to use
them again. Thanks."
L.M.
Meridian ID
May 2022
"We love, love, love your products and have put in quite a few bathroom sinks and one shower that are all still
in great condition years later. Thank you for sending the color match silicone! Have a great day!"
K.M.
Kansas City MO
May 2022
"I have my shower and sink installed and love it!"
G.J.
Alden MN
May 2022
"Hello! I just wanted to share how AMAZING our shower came out....the install wrapped up last week. I know
the Ship Lap Wall Panel is a newer product for you, so thought you'd appreciate seeing a finished product. Our
contractor thought it was really gorgeous as well."
L.M.
Apple Valley MN
May 2022
"Guaranteed Forever? They mean it! My sink/countertop combo got a crack and they replaced it promptly and
cheerfully. Best customer service I've seen for a long time. Patient with my many, many questions and very
helpful. I highly recommend this great company!"
J.D.
Independence MO
April 2022
"Absolutely love your showers - I’ve installed dozens!!"
N.G.
Concordia MO
April 2022
"I've only placed two orders with this company, but I am AMAZED at the communications I have
with this company. I don't know if I've EVER had such quick responses to questions and requests for help. Yes,
it takes a while for them to produce their excellent products, but if you order from them you will never be
wondering "what's my status, when am I going to get it?". And if you do, just give them a call and get an
immediate answer. No prompts, you talk with a live person right off the bat and either they can give you an
immediate answer, or will connect you with someone that does. I cannot say enough about their customer
service, especially considering the times we are in where suppliers are just buried and backordered with little
time to give good customer service. A++++"
R.M.
Cuba City WI
April 2022
"Your product and your customer service is excellent."
D.J.
Springdale AR
April 2022
"Y'all wrote the book on Customer Service for the Kitchen & Bath Industry. If only some other companies would
read it...Thank you kindly!"
J.C.
Fort Myers FL
April 2022
"We bought an Onyx vanity top last year. Love it. Want to order two more for a new project. Thanks."
G.N.
St Charles IL
April 2022
"Dear Onyx, about six years ago we bought a complete Onyx shower and hinged door with panel,
semi-frameless shower door. Your showers are the best around! Thank You."
G.S.
Lincoln NE
April 2022
"Just wanted to give a huge shout out and thank you to the Onyx staff and your repair technician, in particular.
He was here yesterday regarding a concern we had with a shower. Seems we were being just too gentle with
the cleaning materials we used. In no time he had the shower issue solved and looking great.....definitely a
dedicated, personable employee. I was amazed that he had come here all the way from Kansas and was able
to work us into his schedule while he was relatively close to our NY location. We have Onyx products in two
bathrooms and are relieved to know what our mistake has been. Thanks again for the terrific service."
P.D.
Valatie NY
April 2022
"We recently installed your countertops in our guest bathroom and just love them. We are very happy with
them. We also ordered shower walls for our big bathroom from you, but won’t get to them until later on."
J.H.
Waverly IA
April 2022
"Looking for a dealer in south Florida area to get an estimate. We have a friend who had Onyx installed in their
house in Georgia and we were really impressed with the quality and appearance."
W.S.
Pompano Beach FL
April 2022
"Love the product. I have installed quite a few Onyx shower stalls and walls."
C.F.
Butler PA
April 2022
"I already have an Onyx shower. Two family members liked it so much that they,
also installed one."
J.M.
Monterey CA
April 2022
"My wife and I had a contractor install your Subway Tile tub surround in Snowswirl about two years ago. We
love the product and are so impressed that we're now looking at remodeling the master bath."
R.&L.S.
Franklin OH
April 2022
"We appreciate all the help we received form your company in replacing our cracked countertop. The new piece
arrived a few weeks ago in great shape and we have installed the new countertop with no problems. The color
match silicone matched perfectly. Again, we thank you for the help and we recommend Onyx to everyone that
asks where we got the great countertop."
D.&S.S.
Newport OH
April 2022
"I just want to say how happy my wife and I are with the product that we purchased. We could not be happier
with how our DIY walk in shower project turned out! The components from you were perfect and so carefully
packaged for shipping. The delivery was timely and as stated. We could not be more pleased with your product
and the investment that we made in our home! Thanks!"
L.&J.M.
Salem WI
March 2022
"Hi. We used your product for a shower install a few years ago, and have been really happy with the performance. Thanks."
A.J.
Peshastin WA
March 2022
"Hello, I wanted to take a moment to let you know that your team at Onyx is such a delight. Everyone that I've spoken with, from the initial point of contact to the drafters, has been so helpful, kind, and just a breath of fresh air. Your team has been extremely patient with questions regarding your product and so helpful when needing to make changes. Thanks to your team for all that they do!"
T.H.
Medina OH
March 2022
"Our new Onyx shower is installed. Love your products and your installation videos were super easy to follow and appreciated. THANKS SO MUCH! We need more American products like yours!!!
L.G.
Lucinda PA
March 2022
"We are very impressed with the material and everything that was Onyx. Great Product!"
J.K.
Liberty Hill TX
March 2022
"We installed our new Onyx Collection shower this weekend and we're thrilled!!! It installed great and looks fantastic! Thanks!"
B.&L.K.
Grand Rapids MI
March 2022
"I wanted to reach out and thank you again AND tell you how impressed I am with the product. Your shower system is, by far, the best system I’ve seen. From the packaging, labeling, instructions, details….everything. When I opened the tile box and saw a bucket, tape, sponge and drop cloth, it blew me away. I’ve been a carpenter / home builder / remodeler and educator for 38 years as well as a salesman for the last 3 and I wish I would have known about your product sooner. I can tell you, ONYX will be my go-to product line for showers, surrounds and vanity tops from here on. I have another customer that wants to purchase a shower unit, but she’s waiting on me to get the display finished so she can see it. I’m certain she will be impressed. Anyway, I was compelled to tell you my thoughts on this. We sell a bunch of items from various vendors and half of them come in damaged, there’s no instructions, parts missing or you have to add items from other vendors which complicates the sale. Please pass this on to whoever needs to hear it because you guys are doing it right. Thanks again."
B.M.
Butler PA
March 2022
"We just purchased Onyx bath panels and two bathroom countertops for a remodel. They are beautiful and amazing!! We will definitely use your product for the other two bathrooms when we are ready."
J.G.
Brookings SD
March 2022
"We have been DIYers for over 50 years, tackling projects large and small. We planned to replace our awful shower for years, and now we are. We are thoroughly impressed with your kit. The quality of the materials is beyond our expectations, from the thickness of the panels to the amazing vanishing seam filler. Every step of the process has been rewarding. Our house is over 150 years old, so achieving plumb and level is a time consuming goal. Once we set the base, we were on our way. I have called several times, once for corner blocks, once for inside corners and another time for extra seam filler. Your employees are so gracious and helpful, as well as knowledgeable. Today, we will install the caddy and seat, then on to the doors. Thanks for such a top quality product. We will enjoy this for many years to come."
B.&M.W.
Batavia IL
March 2022
"We have recently installed a large Onyx custom shower. We are so satisfied with how this project turned out. My wife and I designed and did the installation ourselves with the exception of the shower pan which is so large it took six of us to place. We liked the appearance so well we utilized the same Journey color product for our double sink and for the laundry station as well."
S.J.
Guthrie Center IA
March 2022
"Once again you guys have exceeded the norms of customer service. I ordered a tube of Basilica silicone and your customer service rep was super fantastic. Thanks again for your ongoing customer service in every way."
C.N
Columbia IL
March 2022
"Thank you for your prompt response and doing what is right even when you don’t know for sure how it happened. Speaks volumes to the family’s integrity of doing what you say you will do. Truly a refreshing trait, unfortunately our English language does not have a word beyond “Thank You”!!! My Uganda friends use this word Neyanzizza (I'm grateful). You are valued."
P.S.
Grand Rapids MI
March 2022
"We just finished installing the new top you replaced for us. Everything went back together just fine. I want to both thank and compliment your company for help with our issue. Everything was handled very professionally, timely and with the best of communications. Again, happy to give your company the highest rating and recommendation. Don’t get that everywhere today."
D.C.
Grand Island NE
February 2022
"I recently had an Onyx (Reflection color) shower and vanity sink installed in our bathroom. We absolutely love
the Onyx materials and the way our bathroom remodeling project turned out."
J.G.
Canton OH
February 2022
"I can't tell you how much we appreciate the personal and thoughtful service you have provided us on this job
and many others. It is truly a pleasure to do business with your company."
E.C.
Creston IA
February 2022
"Been in home 47 years. This is the 4th time we are utilizing Onyx in our home. We are replacing a cabinet and
top from 1993 and the lavatory top still looks very good. Thank you!"
B.H.
Fenton MO
February 2022
"We finally got our bathroom remodeled. Absolutely love, love, love my shower and countertop!! We did it
ourselves and we both made it through. Thank you so much"
T.J.
Grinnell IA
February 2022
"Our Onyx shower system was installed, and it looks AMAZING! Thank you for ALL your help and the free
samples were so very helpful with the design of things. I appreciate everything. Enjoy your weekend. Thank
you"
D.V.
Kansas City MO
February 2022
"We are beyond happy with the quality of your product and the installation. Our son-in-law has begun his
bathroom remodeling business and is interested in becoming a dealer/installer utilizing your product."
R.P.
DeFuniak Springs FL
February 2022
"Thank you for mailing samples of your Onyx Collection and your enclosed note. Your promptness is
appreciated. The samples helped us physically see and choose the Onyx piece we want installed in our
bathroom remodel. We chose the Platinum color. Thank you for your customer service and willingness to help."
S.K.
Lady Lake FL
February 2022
"We have used Onyx for multiple showers, counters and vanities and we love the product. Thanks!"
M.A.G.
Canandaigua NY
February 2022
"I had a Pepper countertop installed four years ago in my bathroom. I love the quality!!!"
K.F.
Big Horn WY
February 2022
"Good afternoon. We recently remodeled one of our bathrooms and bought one of your shower bases. Now we
will be doing our other bathroom. We love the shower base that we have and would like to buy another for the
downstairs bathroom. Thank you."
D.B.
Eagle WI
January 2022
"I just had an Onyx Collection shower installed and I love it!!"
T.M.
Effingham IL
Januay 2022
"I opened my color match silicone by mistake and wasn’t able to use it when I needed to. I called customer
service and they sent me out two tubes free of charge. Great service. Thanks!"
J.B.
Viburnum MO
January 2022
"We have owned an Onyx shower for several years and we love it. Many thanks!"
J.R.
Willoughby OH
January 2022
"My wife and I installed one of your vanity tops this fall that we had ordered through a local company. We both
feel so good about the product that we have decided to remodel a second bathroom and a powder room using
your products."
T.H.
Owasso OK
January 2022
"We had a custom made corner vanity made by you and are very happy with the results."
W.M.
Kalamazoo MI
January 2022
"I just placed an order today at one of your dealers for a vanity top & sink. I just want to let you know that your
company is well represented and praised highly by her. I'm also impressed with Onyx and the flexibility they
have with custom orders. You obviously have developed efficient manufacturing operations to be able to offer
"off the shelf" prices for custom orders."
C.W.
Liberty MO
December 2021
"This is our second purchase. Love your product and customer service."
G.F.
Mission TX
December 2021
"(The shower) is really looking nice and glad we chose Onyx. Please pass along my compliments to anyone else on your team about the quality of materials, expert care put into packaging, along with the fantastic instructions and online videos. The helpful phone support when I called a couple times was very reassuring. It’s a medium-expert level project for our home I have enjoyed doing and can take a lot of pride in. Thanks again Wizards Of Onyx!"
J.B.
Davis CA
December 2021
"We have an Onyx shower at our primary residence in Illinois that we purchased years ago that WE LOVE!! Would like to install something similar in our home in Arizona."
S.P.
Sedona AZ
December 2021
"It's hard to describe how totally awesome you guys are. There is absolutely no one in this business who provides the superior customer service that you guys do."
D.N.
Boise ID
December 2021
"Hi and Merry Christmas. We have had our 4x6 ft Onyx shower for several years now. Love it!"
D.B.
Summerville SC
December 2021
"This is my second shower from your company. Love this product! Thanks!"
C.N.
Eagle River WI
December 2021
"I put your product in my bathroom and I absolutely love it. My sister-in-law is remodeling her bathroom, so I want to show her some samples."
S.N.
Angola NY
December 2021
"My wife and I purchased Subway Tile tub surround panels for our hall bath about a year ago. We are thrilled with the way they look and have performed. No grout to clean. Thanks again for producing a wonderful product. We're looking at doing our master bath this next year."
R.S.
Franklin OH
December 2021
"We had an Onyx shower installed in September. We love it!"
J.W.
Philipsburg PA
December 2021
"Good morning. I wanted to say that it has been a pleasure working with everyone at Onyx these past several years. Everyone has been incredibly helpful. Merry Christmas."
D.C.
Appleton WI
December 2021
"Hello! We’re loving our Onyx showers and countertops! Thank you."
J.D.
Brighton CO
November 2021
"We absolutely are so impressed with your products. We ordered our shower for our home and now will be updating the shower in our apartment rental. Great product!! Thanks."
G.D.
Milwaukee WI
November 2021
"Hi. We have used Onyx in the past for a bathroom remodel and were very pleased with the product and company. We are looking to remodel another bath and were hoping to use Onyx products again. Thanks."
B.K.
Cleves OH
November 2021
"Thank you very much for the strainer and overflows. They look so much classier. I have not used the entire shower unit yet as the glass enclosure is not here yet, but so far I love the Onyx collection! It looks great! Thanks,"
P.S.
Spruce Head ME
November 2021
"I really appreciate your generous help with this. We do love our Onyx shower and it’s durability. You make a fine product."
J.R.
Olathe KS
November 2021
"Thank you for the information. I want you to know that we love our shower. I can not say enough what a good company you have, always willing to answer any questions, easy to work with and your product is above and beyond. Thank you so much!!"
P.E.
Lewiston MN
November 2021
"About 14 years ago we had our master bathroom remodeled. The contractor installed an Onyx shower and dual sink. Your product is great and has really held up well."
S.M.
Columbia MO
November 2021
"I purchased a tub surround and corner shower with door and low profile base from Onyx several years ago. Very pleased with your product!!!"
M.T.
Pawleys Island SC
November 2021
"We wanted to let you know that we had ordered samples and then placed an order for a bathroom sink for our new vanity. Our product was shipped in such great care and packaging. We really love our new sink, it is just what we special ordered and the color we picked out is true to the samples. Thank you for making a great product, great service and making our new bathroom perfect. I will highly recommend your company to anyone. Thank you again."
R.&S.L.
Plainfield IA
November 2021
"I already have one Onyx bathroom in my house. I love it so much that now it is time for bathroom number two to get an Onyx shower. Thank you very much!"
T.L.
Gilbert MN
November 2021
"Hello, I recently had my Onyx tub surround installed and I love it! Thank you!!"
A.M.
Canonsburg PA
November 2021
"Hi there. I installed a shower in the color Pepper in the summer and love it. I am thinking of doing the sinks and countertop in the same material. Thanks."
P.C.
Boulder Creek CA
November 2021
"My bathroom just got completed and looks beautiful. The remodelers thought the Onyx Collection to be so nice to work with and high quality compared to other brands they have installed. Your company has been a pleasure to work with. We will give high recommendations to others in the future looking to remodel or build. Have a great day and God Bless"
B.V.
West Farmington OH
November 2021
"Whoever developed your website should be given a huge bonus! It was so easy to navigate; even this 65 year old had no problems! Thank you!!"
J.V.
Goessel KS
November 2021
"We were very impressed with the various styles and different samples to choose from. I have already ordered (a tub) surround. Products from your company are beautiful. This is my second order. Thank you."
M.R.
Schenectady NY
November 2021
"Saw your product installed at a family member's home. I really like it. Thanks for your assistance."
G.L.
Folsom CA
October 2021
"Thank you for the quick response! We have Onyx already and love it. We are building a new house and plan to put it in all 5 bathrooms and showers. Great products! Thanks,”
M.B.
Lakeville MN
October 2021
“I LOVE my shower and vanity top we got. We are now waiting for our shower door and hope it comes soon. Thank you.”
D.M.
Payson IL
October 2021
“Hello, I had a recent installation of your fine product and my wife and I are very satisfied. It is beautiful. Thank you."
M.J.
Granite City IL
October 2021
"We are planning on remodeling a tiled walk-in shower in our master bedroom and we'd like to replace it with
Onyx (We have Onyx in another bathroom and love it!).”
S.E.
St Johns FL
October 2021
“Have already ordered a tub surround. Products from your company are beautiful. This is my second order. Thank you."
M.R.
Schenectady NY
October 2021
“I have to say that I am quite impressed with how prompt and helpful both of you have been with my inquiries!”
G.J.
Alden MN
October 2021
"I am impressed! Thank you. We have had Onyx in a previous shower and absolutely love the product."
B.B.
Olathe KS
October 2021
“We appreciate all your hard work and efforts during this busy time. It goes such a long way when you reach out to us regarding our orders and pricing and we thank you so much for that. Sincerely,”
A.S.
Iowa City IA
October 2021
“Today we received an Onyx delivery to our store. Your driver was seriously the kindest delivery driver we have ever had come to our shop. He refused to let us help him with a ton of items and he did it all by himself. He was efficient, professional, fast, and so incredibly kind. Keep him as long as you possibly can!”
K.B.
Breese ILSeptember 2021
September 2021
“I love both of my new shower systems.”
C.D.-B.
Long Beach WA
September 2021
“Hi! We just installed two Onyx showers and countertops and LOVE them!! Thanks so much!"
B.T.
Exira IA
September 2021
" Hi. We had a superb Onyx shower installed last year with a custom floor, and I'm very happy with it. Thanks!”
L.U.&J.S.
Fairbanks AK
September 2021
“In 2008 our contractor installed an Onyx shower for us. We love it."
R.N.
Overland Park KS
September 2021
“I spilled some vinegar on my Onyx shower floor while soaking the shower head. Unfortunately, it was full strength and sat for several hours. Is there any way to fix the stains left? Thanks for your quick response (try soaking paper towels in the white vinegar and letting them sit overnight and then use a nylon scrub brush). Thank you so much for the cleaning tip! My shower pan looks fabulous again! Not much elbow grease was needed, either!!”
K.P.
Alcester SD
September 2021
"Thank you for your response, and I have to tell you that having been in sales and customer service for almost 50 years prior to retiring, you folks at Onyx are killing it! This scratch issue is no reflection on the quality of your product, but you are stepping up to solve a problem and for that I am grateful!"
V.B.
Climax Springs MO
September 2021
“The very large mirror in our bathroom recently fell down (the mirror company said it had never happened before...). Our Onyx countertop was damaged and I contacted Onyx. After some discussion with a service representative, he made arrangements for a service technician to stop by and make repairs. The damage from the mirror was fairly extensive and he made the initial repairs and then returned the next day to fully finish and buff out our countertop. He did an amazing job and the countertop looks great. We were big fans of Onyx before, but we're even bigger fans after this experience. Thank you for the great service! Sincerely,”
R.M.
Fenton MO
September 2021
“Just a note to say that we bought the Onyx shower back in February and received it in May. We got (the color) Reed. Had another project to finish before we could get started on the shower. This week is the week. Great product. We did this ourselves. Thanks!!”
G.B.|
Clever MO
September 2021
“We really appreciate everything you and Onyx did to ensure our satisfaction. We are highly recommending Onyx to our friends because of the quality and the fact that you stand behind your product like no other company. We converted two bathtubs to Onyx shower units. Our family is extremely happy with both units. Our first Onyx shower was installed at our elderly parents’ house to replace a bathtub. They were having difficulty using the shower because they had to step in and out of the bathtub. We replaced the tub with a 2 ½” mid height shower curb and it is very easy for them to step over. This shower unit included high gloss smooth walls, matching trim and caddie. Our parents never had any issues with it and in fact, it looks as beautiful as the day we had it installed four years ago. Our parents were so happy with this shower unit that we decided to install an Onyx shower unit in our home. We replaced a bathtub that was surrounded with ceramic tile walls with the Onyx stone look tile, matching corner seat, shower caddie and shelf. We are amazed how beautiful this shower looks and are extremely happy knowing it's going to be much easier to maintain compared to the ceramic tile. We highly recommend Onyx and their outstanding customer service. Sincerely,”
L.&G.C.
Saratoga Springs NY
August 2021
"I wanted to thank you for your response and information. I visited several places and ordered a standard size 36” x 60” in silver. The custom size added too much cost to only get a few inches. Your color guide and delivery estimated time helped us decide after hearing stories that concerned us. I really believe the quality of your product is superior. Thanks,”
T.S.
Overland Park KS
August 2021
“Thanks for the update. We are thrilled to be a part of the Onyx Collection Family. Great products and wonderful people. You all are truly an example of how a company should be run.”
G.S.
Broken Arrow OK
August 2021
“We are very pleased with the way that the shower system is turning out. We would highly recommend your company for anyone interested in a new shower."
P.&K.O.
Esko MN
August 2021
"Our Onyx shower is fully installed & our bathroom project is completed: we couldn't be more thrilled with the appearance & performance of the product!!!! What a HUGE upgrade from our previous fiberglass shower! Thank you for making such a beautiful product that contractors love to install!!!”
L.E.
West Point NE
August 2021
"We have had our Onyx shower for several years and we love it. Thank you."
P.A.
Ulysses KS
August 2021
“I have one Onyx vanity top and am very happy with it! I'm considering a second vanity top but would not want the backsplash. Thank you.”
D.S.
Lees Summit MO
August 2021
“Just wanted to send a photo of how nice our shower turned out. The Onyx material is easy to work with. We also have the Onyx vanity top.”
D.R.
Racine WI
August 2021
“Hello. We already have Onyx as our shower surround and we love it.”
L.M.
Hillsboro MO
August 2021
“I'm looking to install an Onyx shower base in a shower that I'm renovating. If I don't use an Onyx shower base, my father in law will shame me for not using the right products. Please help! Thank you!”
M.G.
Carrollton TX
August 2021
“Hi! We just installed two Onyx showers and countertops and LOVE them! This is truly a wonderful product and your customer service is wonderful! We are very happy that we chose Onyx! Thanks so much!”
B.T.
Evanston IL
August 2021
“I bought and installed one of your bathtub surround kits and we love it. We are looking to buy another kit for another remodel. Thank you.”
K.W.
Sandy OR
July 2021
"I wanted to let you know how very much we love our new Onyx shower! It is better than expected. Onyx is a quality product with easy maintenance and we are so thrilled we chose it over traditional tile! You were all so helpful with information, samples and suggested installers. It was a great experience!!!”
V.H.
Baxter Springs KS
July 2021
“THANK YOU SOOOOOOOO MUCH!!!! You made a bad situation a little less miserable! We appreciate you all at Onyx!!!!!”
D.M.
Terre Haute IN
July 2021
“Hi. I had a representative from your company come to my home in Bethlehem, PA to service my bathroom sink countertop. The countertop appeared to have marks on the surface of it. He was professional, pleasant and very informative. He is very proud to be working for your company. My countertop looks great! I was hesitant to even call about it - so glad I did. Thanks to him for the exceptional customer service. Regards,"
I.G.
Bethlehem PA
July 2021
"I could not be more pleased with my shower. I show it off to all of my visitors and tout how easy it is to maintain. I had a horrible tile installation and replaced it with the Onyx solution and could not be happier. It really is an excellent product. In addition, I have a kitty named Onyx and he loves the shower too! Thanks again!”
N.A.
Williamsburg VA
July 2021
"Just wanted to tell you how absolutely thrilled I am with my new Onyx vanity top. I purchased one several years ago and loved it. When it was time to remodel our master bath I wouldn't consider anything else. It was a little difficult to find a dealer, the color I chose was no longer available, and the wait time was more than I had hoped for, but it was well worth the wait! It's BEAUTIFUL! Thank you!!"
T.R.
Moberly MO
July 2021
“We really like your product. It looks great and seems very durable. I have recommended it several times to others doing bath remodels.”
K.A.
Moorhead MN
July 2021
“I have an Onyx shower base and could not be happier. I hate tile and grout to have to clean, so I found your product while investigating an alternative.”
R.F.
Pilot Point TX
July 2021
“I just wanted to send you a note of gratitude for manufacturing such a great product. We had our bathrooms remodeled approximately 10 years ago. As we were trying to decide which product to use, we were shown the Onyx line. We loved the color choices and what we were being told about the quality of the product. We decided to go with Onyx wherever we could, which included replacing the free-standing shower stall, both one-piece counter and sinks, and both tub surrounds. We used an independent contractor, who was somewhat familiar with Onyx. He worked with us on designing everything to incorporate areas we wanted to keep.
After all of these years, the Onyx still looks great and we are still happy with our decision. We have loved everything about our remodeled bathrooms and have never regretted our choice in using Onyx. Thank you again for making a nice-looking, quality product. God bless!”
G.&V.K.
Lees Summit MO
July 2021
“We are so happy with our shower!!! My husband and I are 71 years of age and it is very easy to get in and out of.”
J.B.
Ringsted IA
July 2021
“I was desperate to see samples of their new Wavy Tile. My shower company had no suitable examples and could find no one who had any, so I contacted the manufacturer of the Onyx Collection. I'm not sure if I spoke to a manager or owner, but samples were on their way in under a day. So helpful, wonderful service and now I am spoiled for choice; they are beautiful. Thank you.”
S.P.
Evanston IL
July 2021
“I have received my Onyx shower and am very happy with the color and the product. I also was reading here on how to clean it. It was very helpful. Thank you for making such a beautiful product.”
L.W.
Findlay OH
July 2021
“Our Onyx Reflection countertop has just been installed, and the plumber is here installing the new faucet. Looks marvelous! Was quite a wait, but we are very happy with the result. So pretty! THANKS SO MUCH! Oh, I want to say how very much appreciated the Onyx Silicone Color Match Seamfill was to the overall beauty of our top. The color Reflection blended in so perfectly. What an incredibly thoughtful item to dispense!!! So clever of your company to realize the importance of this item. Looking forward to many years of enjoyment and appreciation of our Onyx top. Many thanks,”
S.M.
Springfield IL
July 2021
“Just wanted to thank you and all of your associates for taking care of our minor issues with the new Onyx bathrooms. Your suggestion for getting rid of the spots under the silicone worked fantastic and the service tech came by last week and took care of the scratches in the panels. I promise to promote your product and your company to everyone. It’s been a pleasure working with you.”
J.M.
Newnan GA
June 2021
"Just finished my Onyx shower install and now looking at a shower door option, as well. Thank you for a great product and the support after the sale. Made a mistake during install and put a pretty good gouge in my back panel. Called on Monday and a Tech was in the area and fixed my mistake on Wednesday of the same week. Thank you once again. It's nice to buy a product that a company stands behind after the sale. I have recommended it to numerous friends and family. Keep up the great work.”
J.R.
Waterford WI
June 2021
“This will be our third bath we use Onyx in! Great product!”
D.B.
Sioux Falls SD
June 2021
“Good Morning!! I have enjoyed having an Onyx shower for almost ten years and it looks as good as new!! And I still love it!! Onyx is the best money spent remodeling my house. Thank you so much."
M.P.
Pekin IL
June 2021
"We are very pleased with the quality and fit of the shower door and the shower kit. Thanks for your professional and courteous customer service, including both deliveries. You have an excellent product. Thanks,”
C.S.
Aiken SC
June 2021
"Thank you so much. This is great information! I appreciate your time and effort. Outstanding customer service."
L.P.
Herscher IL
June 2021
“Thank you so much for sending us just what we needed. You were graceful, understanding, and prompt with what you said you would do for us. You have made our retirement much nicer to enjoy. Thank you again. We will promote this product and service.”
D.&G.D.
Hamilton IL
June 2021
“Hi! We previously remodeled one of our bathrooms with your products and love it! We are getting ready to remodel our second bathroom. No other product compares to yours! Thank you.”
L.W.
Lakeside AZ
June 2021
“I love this Onyx!!! This is my second bathroom I have redone with it.”
R.K.
Littleton CO
May 2021
"Hi! We bought two Onyx shower systems, which we installed ourselves and love them. We're now renovating a two bathroom townhome & want to use the same system..”
J.C.
Fairport NY
May 2021
“I want to thank you for the prompt service to look at our Onyx sinks. Your technician came within a few days and took great care of us. He was professional, kind, friendly, and knowledgeable. We love the Onyx sinks and showers, and we will continue to spread the good word about the products and also the service-after-the-sale. Your company is top-notch, and best of all - American made. Thanks again,”
R.& K.K.
Lismore MN
May 2021
“Thank you. I have two other Onyx showers and I love them."
T.F.
Alliance NE
May 2021
"I am so thankful that I found your company. I can't wait until my husband is finished with our shower installation. We will be ordering from you again to get our bathroom vanities to match our shower. Have a blessed day,”
A.H.
Sandia Park NM
May 2021
"That was an amazing experience. You are to be commended for the prompt and courteous service you provided. I will not forget it when making future purchases. Once again, thank you MUCH!!"
R.L.
Dover AR
May 2021
“I've completed installation of my new Onyx shower and it is beautiful.”
E.S.
Gladwin MI
May 2021
“We recently had an Onyx shower installed and love it.”
R.L.
Baton Rouge LA
May 2021
“I just installed an Onyx shower kit from you and love the heck out of it!”
W.P.
Longmont CO
April 2021
"Thank you! We love our Onyx shower and bathroom countertops with sinks.”
R.P.
Bastrop TX
April 2021
“I have to say this Onyx is outstanding. Very easy to work with and solid. The shower base is solid and heavy so you won't need any mortar to secure it. The sales force is terrific. I wouldn't hesitate to buy this product again. The finished project looks wonderful. Note: I can send before and after photos if you like. Thanks again for all your support."
D.V.
Barkhamsted CT
April 2021
“You all have one of the best websites; great information, easy to navigate and a great product. Most websites leave you confused. Yours answered every question I could think of !! Give a pat on the back to your Web Team. I hope to have an Onyx shower in my new lake home. Thanks."
V.W.
Shell Knob MO
April 2021
"Finally, we have our new vanity installed! We are very pleased with (the color) Aquastone from the Onyx Collection. Our plumber recognized your high quality product, too. We look forward to years of satisfied use. Thanks for producing a quality and beautiful product!”
C.A.
Riverton IL
April 2021
"I cannot give high enough praise for this company. The response time for questions is outstanding and the product is beautiful. I renovated my bathroom from top to bottom myself to save money. I ordered the countertop and when it came, it FAR exceeded my expectations!! I had some questions about installing and they returned with immediate response and help and were so kind and helpful. The representative I dealt with was the epitome of what customer service should be!! I love my new countertop!"
S.W.
Manchester MO
April 2021
“I have never been treated so nice by another company before and everyone is so nice there.”
J.L.
Bay City MI
March 2021
"Please forward to your management that I am glad I purchased your product. The employees at Onyx are extremely helpful and in the few
times I have called, were very professional, courteous, and helpful. I was speaking of your company on Saturday to a construction worker, and
relaying this same message. Well done!”
S.B.
Tipp City OH
March 2021
“We visited a dealer on Monday and asked for samples of Onyx colors. By the time we looked at our email, we had an email from you saying that our samples were in the mail. They arrived today, only 4 days later. We are impressed! We will do two new showers using your products. Thank you."
K.M.
Salina KS
March 2021
“I want to say how happy we are with our Onyx shower base, shower seat and vanity top."
P.F.
Cape Canaveral, FL
March 2021
"I received the samples you sent today, and I am swooning over them!! Gorgeous!! I just wanted to thank you for the very quick shipping! I appreciate it so much.”
N.A.
Milton FL
March 2021
"Hi, we just had your product installed in our home. It is beautiful! Thank you for your help and the beautiful and reasonably priced Onyx product!"
M.F.
Sonora CA
March 2021
“Just wanted to say thank you again. We completed the install and it looks amazing!”
T.M.
Prescott AZ
March 2021
“You guys always go over and above with your service, that's why I love working with you!”
T.M.
Columbia MO
March 2021
“I have installed a couple of your custom lavatory counters and love them. I'm planning to do two more.”
G.W.
Wichita KS
March 2021
“Hi! I ordered and installed an ONYX vanity a few years ago and love it. We are in the process of choosing an ONYX custom shower surround and base. Thank you!”
J.G.
Tinley Park IL
March 2021
“We installed our shower and we love it! We have the 96" Subway Tile with a strip of the Mosaic Tile. Now we are looking for a shower door.”
M.K.
Findlay OH
March 2021
“We installed Onyx a couple of years ago. I love it. I recommend it to anyone that is talking about remodeling.”
L.B.
Waterville KS
March 2021
“We had to get a special order bathroom countertop because of the size. We found Onyx. We installed our bathroom countertop last weekend and love, love, love it! The color is perfect and such a smooth shiny finish. We’re telling all our friends!.”
J.&M.S.
Omaha NE
March 2021
“I just wanted to show you the 3 bathrooms that we have completed with your EXCELLENT Onyx product. We did a 3 ft, 4 ft & 5 ft bathroom in our home and I can't tell you how pleased we are with them and how many compliments we get on them. I have enclosed pictures of them so you can, hopefully, show the Customer Service Department a very happy customer. In fact, my husband and his brother just installed another one in their brother-in-law's bathroom and they also love the product. Thanks for the samples you sent!”
J.F.
Sandusky OH
March 2021
“I just had Onyx installed in my bathroom and had a small blemish on a panel. Onyx sent out a service tech to make the repairs. He was very courteous and great to work with. Customer service is alive and well at the Onyx Company!”
I.T.
Shawnee KS
February 2021
"Howdy, I recently purchased vanity tops, shower walls and base and a tub top and walls. We love our new bathroom.”
K.G.
Shawnee KS
February 2021
“We installed your product three years ago and love the results. We want to finish off a basement bathroom using the same wall and pan."
E.M.
Osseo MN
February 2021
“Hi. We installed an Onyx shower stall a couple of years ago. We now want to install a matching lavatory. Thanks. Yeah, we love our shower stall!"
P.M.
Clarkston MI
February 2021
"I installed your ONYX shower surround a number of years ago, and it is still as beautiful as when I installed it. Now I would like to add a matching double sink.”
J.Y.
Norco CA
February 2021
"I have installed at least 50 Onyx shower units in the last three years. The best shower units made, in my book, and I have been a carpenter for 40 years. Thank you."
R.B.
Napoleon OH
February 2021
“Just finished installing our new Onyx lavatory. It looks great!!”
D.G.
Hilton NY
February 2021
“Hello. We have had our main floor shower all Onyx since 2015 and it still looks beautiful as ever!! We are now going to do our bathtub shower surround with Onyx.”
B.P.
Bismark ND
February 2021
“I have installed my second Onyx bath vanity counter and couldn’t be happier! Thank you.”
T.B.
Lawrence KS
February 2021
“Hi. I want to get another bathroom counter. I had one done for our other bathroom and love it.”
S.N.
Mandan ND
February 2021
“The how-to videos, step by step photos and PDFs are amazing. The color drawing, detailing the shower pan distancing from the wall and drywall gapping, was a great confirmation that I was understanding the install instructions. I will definitely promote your products. Thanks.”
M.B.
Denver CO
February 2021
“Hello - we had Onyx installed recently in a few bathrooms and we love it. Thank you!”
L.W.
Pittsford NY
February 2021
“A few years ago I bought a shower base from Onyx and I love it! Now I need another shower base, wall panels and accessories.”
M.L.
Bethesda MD
January 2021
"I wanted to thank you for the wonderful product you sell. My Onyx shower pan and surround are very elegant looking and according to my contractors, one of the easiest pans/surrounds they’ve installed. I love the low shower pan. It makes it perfect and doesn’t look like an “older” person’s bath. Thank you again for looking into my initial inquiry and coming back with a very positive answer. Happy new year and I hope you have a great year!”
S.J.
North Ridgeville OH
January 20201
“Preparing for bathroom remodel. Love your products & have used them in our master bath & another home! Will be ordering double sink vanity & tub surround panels. Thank you!!"
C.R.
Estes Park CO
January 2021
“We installed bathroom sinks and counters in a new construction this late summer/early fall. Love the product and it looks better than expected. Thanks."
C.R.
St Libory NE
January 2021
"Thanks for all your help and answering my phone call inquires about when my countertop and shower unit will arrive! I know you are super busy and I appreciate everyone putting up with my weekly calls! We have the countertop installed and love it. Shower unit was delivered today. Can’t wait to get it installed.”
B.L.
Bellevue NE
January 2021
"Hi, my contractor just installed my Onyx collection in my bathroom and it is amazing, thank you."
H.W.
Wildwood MO
January 2021
“Thanks, love the looks of our shower.”
J.J.
Luverne MN
January 2021
“We purchased a shower kit and vanity top in Pepper gloss and we are so impressed with the quality of your products. Even our installer who had never worked with Onyx products before fell in love with it. He said it was so easy to work with. We had full wall height panels with crown molding which gives our bathroom a 5 star hotel quality feel. Got a matching wall mounted seat, corner shelf unit, and an insert shelf unit. Onyx color and finish selections are huge and it was hard to pick one out! Everything came well packaged and in great shape and was to exact dimensions per order. Thank you for such a fine product. Wish I could upload a photo. Very proud of our new bathroom.”
J.S.
Sturgis MI
January 2021
“I just spoke with one of your customer service representatives, and he was so helpful. What a quality employee you have in him. Treat him well!!”
J.Z.
Moline IL
January 2021
“We recently installed an Onyx shower and are very pleased with your product. Thank you.”
G.K.
Louisville OH
January 2021
“Thank you! We installed Onyx products in another bathroom a couple of years ago and we absolutely love it. I appreciate your great customer service!”
J.G.
Ankeny IA
January 2021
“My beautiful shower is finally complete. It looks terrific. Love the Onyx.”
B.L.
Shawnee KS
January 2021
“The Onyx has been fantastic! We love the shower. Thank you for the speed of processing and for the silicone! Great company with great products!”
R.E.
Hutchinson KS
January 2021
“Your warranty person told my husband that they no longer make the color we had and will replace not just his vanity top, but mine as well. I couldn’t believe it! I’m going with a totally different look and picked the Breeze color. I just can’t believe the service and have been bragging you guys up to everyone I know. What customer service! Anyway, I wanted to let you know and say thanks again for all your help. You guys are the best!”
N.R.
Wildwood MO
December 2020
"We purchased an Onyx shower package, and really love it!”
M.O.
St. Elizabeth MO
December 2020
“Just wanted to give some feedback on the Onyx shower system that I recently received. Installation was recently completed and I was very satisfied with the quality of the materials and the helpful installation videos available on line. I am sure I will enjoy this shower for many years to come. I certainly will recommend your products to others in the future."
D.L.
Monessen PA
December 2020
“Thanks so much! I am so appreciative to you and your company! I have never dealt with a company with a policy like yours! You should be very “proud “ to work for them! I am a 42 year retired manager with AT&T! One of the best slogans in my time was: “Communication is the Best Policy”! That has been lost in this day and age! It’s too bad, too! Thanks again for the great service and understanding!!! Please, share this with your manager!!!"
F.S.
Mapleton IA
December 2020
"I installed an Onyx Shower system in our downstairs bathroom earlier this year. Absolutely love it and have recommended Onyx to those who have asked about it. Again, thanks for such a great product. I have been showing off the unit since installed and folks are impressed. All the very best,”
J.P.
Dallas PA
December 2020
"I received my new countertop and I am VERY pleased with the quality and the price for a great product. Thank you,"
H.B.
Kalamazoo MI
December 2020
“We have two Onyx vanity tops in Iowa. We love them dearly. Any way to get a top near McAllen TX?”
S.F.
McAllen TX
December 2020
“Our contractor just completed the installation of our Tiramisu Onyx walk-in shower. He, and we, are incredibly impressed with this shower. Outstanding materials, great finishes, and excellent style. Thank you so much for creating this shower unit. You made our day and more.”
D.&R.C.
Westfield NY
November 2020
"I installed an Onyx shower about two years ago and we love it!”
T.G.
Cohasset MN
November 2020
“I have purchased and installed via remodeling three different Onyx designs in three of my four bathrooms. Love the Onyx system and results."
C.S.
Agency MO
November 2020
“Thanks so much! I really appreciate it. You guys are awesome. In a day where customer service went by the wayside, you guys shine! Best customer service I've ever had."
N.W.
Gosport IN
November 2020
"The finish that your repair technician produced on the lavatories was amazing! Everyone I visited with about the issue was respectful and understanding. Outstanding company!”
G.A.
Laurel NE
November 2020
"I've completed my install, and love my Onyx shower. Thank you. Although we haven't used it yet, we love the Onyx shower, and the Onyx double sink we purchased, that we are using, and again, love it!"
K.H.
Topeka KS
November 2020
“Hi, I am so thankful for my shower that was installed two years ago. Thanks for your time and for making my delightful bathroom.
M.C.
Independence MO
November 2020
“Hi. Wanted to thank you for a great product; love it. Will be starting my other bathroom in two months, was going to use Onyx. Thanks again.”
G.T.
Ostrander OH
November 2020
“I have already installed my Onyx shower. We love it and have used it trouble free for years. Thanks so much!”
J.E.
Oak Harbor OH
November 2020
“Enjoying our giant shower! Has been in 3.5 years, looks great! Many thanks!”
J.J.
Leesburg VA
November 2020
“Thank you so much, we truly love your product.”
J.B.
Anchorage AK
October 2020
"I have talked to one of the customer support persons at Onyx a number of times. She is excellent. God bless you. Thank you. We are so happy we found Onyx.”
P.H.
Sharon Center OH
October 2020
“Hi, We installed one of your countertops in Coconut earlier this year and love it. We're redoing another bathroom and hope to get the same color."
A.S.
Lincoln NE
October 2020
“We installed our tub sized shower base in the fall of 2018. We love it. Thank you. I want to thank your shipping department. The top pieces of the shipping pallet were secure, but also easy to remove. We have added heavy duty casters and now have a cart that is capable of supporting a substantial amount of weight. Thank you."
B.M.
South Hadley MA
October 2020
"I am writing in regards to a Customer Service appointment we had yesterday. We had an issue with the Onyx countertop in our master bath. Your service technician came to our home and we can't begin to tell you how pleased we were with his professionalism. He was polite, knowledgeable and more than willing to take the time to explain what the problem was with the countertop and what your company was going to do to correct the problem. It was such a pleasure having him in our home and to see someone who enjoys and takes pride in what they do. Warm regards,”
J.&S.D.
Junction City KS
October 2020
"How we love our shower! Thank you!"
M.J.
Middle Grove NY
October 2020
“Thank you so much for your quick response! We are just completing a remodel of our master bathroom...After doing our boys' bathroom in Onyx a few years ago, we chose Onyx again for our own. We are very pleased with the look, the durability, and the low maintenance. Now, I will add customer service to that list!”
L.M.Clive IA
October 2020
“Want to drop you a line and tell you about your service technician. He must be a wonderful employee for you! Please pass to all concerned. He came to our house on schedule, called me twice to discuss his ETA. He fixed our Onyx shower pan (that the contractor chipped about half the size of a dime and also a big scratch on the Onyx inserted shelf). He covered up everything, and cleaned up well. His work is outstanding and one cannot tell there was ever an issue. Most important thing is that my wife is happy again. Thanks for sending him over, and all the advice and after purchase support you provided. I really appreciate it and will recommend this product and the company to anybody. Thanks again and have a great week.”
R.R.
Oak Harbor WA
October 2020
“We absolutely LOVE it!!! I would highly recommend it to anyone!!! I absolutely LOVE our Onyx shower and vanity with double sinks! It turned out beautiful!!!”
T.G.
Seymour WI
October 2020
“The units still look new after 4+ years of use. More importantly, they remain watertight, unlike tile stalls in our area.”
D.M.
Lincoln ME
October 2020
“We received the new vanity top as promised and it has been installed. We love it and the glossy finish is beautiful. We appreciate how efficient the warranty replacement was and the care instructions that were provided. Thank you.”
A.K.Springfield
MO
October 2020
“Hi. We are currently installing Onyx in our second bathroom. Thank you so much for the silicone and the tips! Amazing service. Thank you!”
M.D.
Lake Zurich IL
October 2020
“I am working on renovating a second bathroom! I love the Onyx we installed a few years ago!”
S.S.
Mechanicsburg PA
October 2020
“We are remodeling our standard rectangular shower in our master bath to increase the footprint. We already remodeled our guest bath with your shower products and love it!”
T.Z.
Eolia MO
September 2020
"Your product is wonderful. We love our eleven year old shower and vanity sink.”
J.P.
Wichita KS
September 2020
“Hi, we love our Onyx shower! I just installed a second corner caddy and love it!
Have recommended your products before and will also praise your customer service!!!"
M.B.
Maryville MO
September 2020
"I have this in my bathroom and would love to put it in my kitchen. Do you offer any kitchen counter products? It's definitely the best product I've ever seen." (The Onyx Collection doesn’t make kitchen countertops.)
M.B.
Strawberry Plains TN
September 2020
"Several years ago, we updated the main bathroom and used Onyx for the tub surround/shower walls and for the sink. It was our first time using it and over the years it still looks great! Love the low maintenance; don't like cleaning grout around tile. So, we are in the process of doing it in another bathroom. Wonderful product! Thank you,"
B.D.
Imperial MO
September 2020
“Your company always takes such good care of us!! Thank You!”
S.S.
Tulsa OK
September 2020
“Thank you! Have a great day. I love your products and your aftercare is top notch.”
T.C.
Wichita KS
September 2020
“Well, the vanity top looks great! THANK YOU SOOOOOO VERY MUCH!!! I can’t tell you how many people I’ve told about your company and how you are taking care of me. The FedEx guy said he is looking for a new vanity sink and I explained my situation to him. I believe he will be purchasing one from you real soon!”
D.S.
Troy OH
August 2020
"Thank you...I love my Onyx bathrooms!”
K.L.
Hagerstown MD
August 2020
“Thank you. I have been ordering and installing your products for over 10 years now. When my customers are looking for new tub, shower, and sink options I always quote an Onyx product. After explaining the ease of care, along with a great look, they almost always choose Onyx. I also emphasize the affordability because it is less labor intensive, and goes up faster than tile. For me, it is the quality of the product, ease of installation, and customer service."
B.P.
Kansas City MO
August 2020
“I just want to give a shout out to one of your customer support representatives for helping me with my shower door. He was extremely helpful and patient. He asked if I could send pictures and then he was able to figure out what was wrong with my door. He is very smart! I truly appreciate that he took the time to help. Also, I am very happy I spent $3000 on a new shower with Onyx. The customer service and warranty are amazing. I am so impressed with Onyx and I highly recommend the company to anyone interested in a new shower. Thank you so much."
P.M.
Thief River Falls MN
August 2020
"I want to personally thank you and your customer service department for your support. It is not often that companies satisfy customer’s needs and you went over and above. We absolutely love our Onyx shower and would strongly recommend your products to all family and friends. Thank you again,"
M.J.
Middle Grove NY
August 2020
" LOVE, LOVE, LOVE your product!"
A.T.
Watertown SD
August 2020
“Thank you so much. It is a pleasure doing business with you. We installed the shower walls a couple of years ago and they still look great.”
T.H.
Wimberley TX
August 2020
“We have the Onyx installed in both our bathrooms. We are so happy with our purchases.”
L.T.
Middleboro MA
August 2020
“I truly love your product. So easy to clean...looks great in the shower. Thank you again.”
T.B.
Loveland CO
August 2020
“If anyone is looking for a completely customizable, cost efficient, and beautiful shower building system, look no further than the Onyx Collection. I couldn't be happier with the results!”
L.W.
Dry Ridge KY
August 2020
“We have installed 3 vanities, 3 showers, mudroom backsplash and kitchen backsplash! To say I love Onyx is an understatement! This is the best product. It is so easy to clean and it looks so good forever! If I could find another place to install this product I would. It has made my home beautiful and easy to take care of. Thank you!”
J.S.
Stanberry MO
August 2020
We have two showers with Onyx walls; the oldest installed in 2009. It still looks brand new! We love Onyx!!! And have been promoting it to everyone. Thanks again.
C.G.
Choctaw,OK
July 2020
"LOVE my Onyx. I'll never have grouted tiles again ANYWHERE inside.”
J.M.
Chesterfield MO
July 2020
“I have installed three vanity tops, of recent, in my bathrooms. I have really enjoyed my new Onyx. I had to contact your customer service twice, concerning some extra backsplashes. In both cases they bent over backwards to help out. Their attitude and friendliness exceeded all expectations. You should be very proud. Sincerely,"
B.B.
Arkansas City KS
July 2020
“Hello! We installed our Onyx shower and lavatory that we purchased and we LOVE it."
S.K.
Columbia City IN
July 2020
"My shower walls were installed ten years ago and they are still fantastic!"
S.W.
Overland Park KS
July 2020
"I had an Onyx Collection recessed sink installed in my bathroom and I love it! So easy to clean! And looks great!"
B.G.
Burnsville MN
July 2020
“We wish to commend (one of your employees) on his excellent customer service last week. We had missed ordering two important parts on our Onyx shower and could not pull up our order. The dealer could not find it in their system. Your employee went above and beyond to 1) find our order 2) contact the dealer 3) help us with getting the order info to them and 4) expediting the items to Sioux Falls. Amazing. We love our Onyx products--now two showers and a vanity/sink in 3 bathrooms--and hope to add a third shower in the future. Thanks for producing a quality product AND for hiring such capable employees in these challenging times. Sincerely,”
R.&J.G..
Chester SD
July 2020
“Thanks for being so responsive. You offer great customer service. This is hard to find these days!”
C.W.
Highlands Ranch CO
July 2020
“We have had Onyx shower bases in our last 3 houses and think it’s the best product going. Easy care and long lasting. Thanks,”
C.W.
Belton MO
July 2020
“Thank you for your great customer service!”
M.D.
Arkansas City KS
July 2020
“You drove to Tonganoxie to deliver, which was exceptional service. At that time, my plumber became a dealer, as he was so impressed. I love my Onyx and now a couple of friends have remodeled and used Onyx. Thank you.”
S.M.
Tonganoxie KS
June 2020
“I wanted to thank you and Onyx for the customer support I received on my shower project. I made a mistake and your team helped rectify my error. To my surprise, the replacement parts arrived yesterday and I was able to complete my project. Thanks for all your support. Love the product!!!!”
P.W.
York PA
June 2020
“Your company has a wonderful business model. Your response time is the best I have seen in a long time, I am 69 at this time and grateful to see such a response and effort to go the extra mile. Be assured for whatever time I have left on this planet I will continue to let others know the great product you provide. Thanks and God bless,”
R.J.
Ballwin MO
June 2020
“Thank you. I am a retired commercial construction superintendent, greatly impressed working with the quality of the Onyx products.”
M.D.
Springfield IL
June 2020
“Thank you for your superb customer service. It reinforces that we've made the right choice.”
D.&L.E.
Columbia MO
June 2020
“We really love our countertop! Thanks so much!”
W.G.
Pickerington OH
June 2020
“Thanks for being so helpful on this job! My client is super happy with everything and really impressed with your product! Thanks again!”
N.Z.
Haysville KS
May 2020
"We have had your product in our bathroom since 2010. We just love it!!”
J.L.
St Louis MO
May 2020
“We love the Onyx products! We installed Onyx countertops in our previous bathroom remodel and we loved them! So when we bought our new home, it wasn’t even a second thought upon our bathroom remodel as to what products to use! We have installed an Onyx shower & countertops! "
S.G.
Arkansas City KS
May 2020
“Thank you very much. Appreciate your quick response and we love the Onyx shower, also. Very good product. Will highly recommend your company."
C.S.
Lakeview OH
May 2020
"I have recently done a (shower) install on a property I just moved out of. I plan on doing one for my mother in law. Your product is great."
T.A.
Lampasas TX
May 2020
"Your technician was at my home earlier today to repair a blister in the Onyx shower wall. The repair job is outstanding....you cannot see where the blister was; even up close. Thanks again for your outstanding warranty protection on the products you make."
W.J.
Great Bend KS
May 2020
“I previously did a custom sidewall/back wall for a tub a couple years ago. I was really happy with your product and the installation was really easy. ”
B.M.
Arlington WA
May 2020
“We are very impressed with your product and will buy it again when we redo our guest bathroom.”
A.S.
Lincoln NE
May 2020
“We are current owners of one of the Onyx Collection vanity tops and love it very much.”
T.M.
Bay City MI
May 2020
“We are super happy with our recent Onyx shower installation. We want to thank the people at Onyx who helped with design and also the plant tour. ”
B.&C.F.
Concordia KS
May 2020
“Thank you so much. I have often told friends and coworkers about your shower system and bathroom fixtures. Yours is a great company and I am so glad we decided to use your products.”
F.P.
Augusta KS
May 2020
“I just received my order for a vanity countertop and sink for my bathroom. I couldn't be happier; completely delighted with it! It took a bit longer to arrive than I had anticipated, however, it looks amazing and fit into the space perfectly. I know I shall be recommending the Onyx Collection to anyone who asks! Thank you! I'm extremely satisfied!”
A.J.C.
Warren OH
May 2020
“The (shower) install went well on your product and is a beautiful system. Thank you very much.”
B.S.|
Holland OH
May 2020
“I installed the Onyx Shower Kit with Bench Seat. I never worked with this stuff before but it worked out as advertised. I was able to make all the necessary cuts with my regular wood working tools. With a little review of the instructions and pre planning everything worked out very well. I did discover the back shower panel had a small crack. That wasn't a problem for you at Onyx. I had a new panel shipped to my door within days. What can I say, excellent customer service and an excellent product. I like my new shower and even like it better that I was able to accomplish it myself. Thanks, Onyx. ”
R.H.
Dauphin PA
May 2020
“Really appreciate your great service. I have bought and sold (I’m a retired plumbing contractor) a few of your products over the years and have always been well satisfied.”
K.C.
Columbia MO
May 2020
“I am writing to share how pleased I am and pleasantly surprised by the way your company treats your customers. I have never written a letter like this to any company, but I feel compelled to tell you how wonderful yours is. I ordered the Wall Surrounds and shortly had them in my home, ready for a DIY install. Here is what I like about Onyx: The shipping packaging is excellent, very protective and after I opened, they looked like I picked them up in Belvue. Instructions are excellent, descriptive and easy to follow. Every time I called your office, the person answering the phone was able to answer all my construction-related questions, without being put on hold. I needed extra color match silicone and it was shipped at your cost. The material is easy to clean and I will never have to worry about a leaky shower on my second floor. Most importantly, my wife loves the system because it looks good. But that is not all. I am so happy, I ordered another set of shower walls for a different bathroom in my home. In the process, I got all excited and missed a critical step - forgetting to “dry fit” the back wall. I spread the adhesive, maneuvered the wall to the shower and discovered my walls are not “straight”. I “wedged” the back wall in as best I could and let the wall adhesive dry overnight, but the results were not good. Much of the panel was not effectively adhered to the drywall. I called your company to see if there was a way to expedite delivery of a new panel, since my bathroom is torn up and after checking with the scheduler your support person said it would be out the next week and took my home address for the delivery. I was not sure what was going on when he indicated there would be no charge; I was shocked. I offered to pay for it, and he said no, then I offered to pay the shipping, but he would have none of it. He simply said, “accidents happen”. I got a call a few days later to schedule delivery and it arrived on said day, a little ahead of time. When I met your driver, I told him how fantastic your company has treated me, way over and above and he said - “every stop I make, I get the same reaction”. I asked him where the business philosophy came from and he believes it originated from the founder - believing it costs Onyx much less to take care of a customer now, since a future sale via word of mouth more than covers the immediate cost and most importantly he wants to have happy customers. Thank you for being so kind to me, and for keeping the philosophy you were founded on. My son helps me along the way with these projects and he knows how happy I am and plans on upgrading both of his bathrooms with Onyx products soon. Cordially,”
S.H.
Overland Park KS
May 2020
“We picked up our vanity tops on Thursday. They are beautiful and my wife loves them. Mama is happy! Our plumber will be installing them on Saturday. Just wanted to say thanks. You guys give great customer service and produce an excellent product. Thanks again,”
P.H.
Milwaukee WI
April 2020
"We love the sinks. They look amazing in our bathrooms.”
D.C.
Fond du Lac WI
April 2020
“I ordered a bathroom vanity top from your company and received it in mid-February 2020. I would just like to say that you folks rock! The vanity was beautiful! Drilled and finished perfectly. The quality was
incredible and it was a great value! I was even impressed with the packaging and messages about taking care of the vanity during installation. It showed me how much care and pride you have in your
products, which shows in the finished product. Thank you very much!"
E.T.
Ballwin MO
April 2020
"We just finished our bathroom with your product. We took out our tub and did a walk in shower for safety reasons. I absolutely love your product. Our contractor said it was great to work with. I just wanted to let you know how much we like it. It's easy to keep clean and I love the look. Thanks."
P.W.
Bourbonnais IL
April 2020
"We just had installed an Onyx dual sink counter top and side pieces a few weeks ago. When they told us Onyx was an option for what we wanted, we did not hesitate to order another of your products."
S.N.
Dubuque IA
April 2020
"Thank you so much for the samples I asked for. We were able to choose two of them. Just wanted you to know we greatly appreciated your help. Your products are beautiful!"
J.I.
Bunker Hill IN
April 2020
My wife and I couldn't be more pleased with the way the tub surround turned out. It really looks good. I have been introducing the Onyx product to my customers every chance I get. The "complete" packaging was impressive the way the order was received. Everything we needed to install was included and intact. The order arrived when you said it would, my installer and I picked it up the next day and everything was installed that afternoon. My installer has worked with the Onyx product before and was very impressed. We still need to set a vanity and the top, but I'm sure it will look as good as the surround. We ordered the panels in the Subway Tile finish, in Snow Swirl and we couldn’t be happier. Looks like subway tile, but without grout. BIG plus! I even talked to a customer this morning about using it for a wall tile backsplash. Anyway, pass a big thank you to all involved in getting my order for me. I'm hopeful it's the first of many.”
R.S.
Middletown OH
April 2020
“We had Onyx shower surround and vanity tops/sinks installed about two years ago. They're beautiful and we love them.”
D.M.
St Paul MN
April 2020
“Hi, We just installed our new Onyx White Matte bathroom countertop today. It is beautiful!”
A.W.
Altoona IA
April 2020
“Thank you. We absolutely love the Onyx product.”
J.H..
Norfolk NE
April 2020
“Thanks so much. Love your product. This is the third bathroom we've remodeled with Onyx!”
D.S.
Albuquerque NM
April 2020
“Thank you! We have told everyone about Onyx Collection as we are still very happy with the look and the ease of installation. I appreciate the great customer service too!”
J.D.
Clayton OH
April 2020
“We received our vanity top and love it! Thank you for everything! We will order another for our other bathroom in the fall. We really appreciate you and your colleagues! Thanks again,”
C.C.
Albuquerque NM
April 2020
“I had an Onyx shower installed in summer/fall of 2016 and I love it. ”
G.L.
Mequon WI
April 2020
“We have an Onyx shower pan and we love it. We have had such good service from your company when we initially ordered the shower pan. Thank you.”
B.T.
Tucker GA
April 2020
“Thank you for your help. We love the shower it's exactly what we wanted.”
P.S.
Goshen IN
April 2020
“First, I’d like to say how nice it was to talk to someone in person on the phone instead of a recording. Second, your customer service is OUTSTANDING! I mean, to get priority mail and samples within two days; what more could I ask for? I am going on Monday to place my order for a vanity sink top in Bone Matte. Your company has very nice products and the best, or one of the best, things is you can make it to your measurements. Please, thank the person I talked to first, for his time and for making me laugh during our conversation. Sincerely,”
J.K.
Milwaukee WI
April 2020
“I am sending you this email to express just how pleased we are with everything we ordered from your company to renovate our master bathroom. When we first started investigating options for our new walk in shower we brought home brochures from various hardware stores to make that decision. My husband did the entire reno himself and although it's been over a year in the making, it's been so worth the anticipated completion. Kirk wanted to design the shower pan and that was one of the reasons why we chose your company in the first place. He called and enquired as to whether that would be possible. You not only told him if he did, you could make it, you then directed him to the plumbing manager at a nearby dealer. She was a Godsend!
She was knowledgeable about your product line and directed us throughout the project. The service from your company was amazing; including picking up the sinks we bought from the store to be undermounted in the counter top you created for our vanity. You then returned the finished product to Menards for us to pick up. If that isn't customer service I don't know what is!
I'm including pictures of the job as I thought you might be interested in customer testimonials. Thank you again for such great service. We'll definitely be suggesting you to others looking to spruce up their bathrooms! Very happy customers,”
L.&K.S..
Huber Heights OH
April 2020
“We redid our master bath with Onyx shower and sinks and I LOVE IT!!!!!! I recommend it to EVERYONE! So thanks for a fantastic product!”
L.G.
Olathe KS
April 2020
“Thank you. You guys are always so helpful!! I wish more companies were as easy to work with as you are!! Respectfully,”
A.C.
Traverse City MI
April 2020
“Thanks to you and the Onyx Family, I have SO MANY HAPPY PEOPLE!!!! Genuinely, working with you and the Team is AWESOME because you care about what you do! I love and respect that! Every person on the team always sounds in a good mood; even when you're short staffed, hanging by a thread, with long hours...each of you are always so humble, kind and supportive! It speaks VOLUMES and is why the company does so well, not just that the product sells itself! Please give everyone my best, and BLESS YOU Always, my Friend!”
C.N.
Nicholasville KYMarch 2020
April 2020
"Hello, I have a very nice Onyx bathroom that was done in 2016. It still looks the same as the day it was installed.
B.W.
Littleton MA
March 2020
“We had the Onyx solid surface wall panels and the one piece base installed about three years ago in our shower and we couldn’t be happier. Great product.."
A. G.
Honeoye Falls NY
March 2020
"Always amazed with the quality and craftsmanship of Onyx. I used to think y'all did one thing, bathroom solid surfaces, incredibly well. I knew your simple shower doors were well above average, somewhat blown away by delivered product on this project. Precision cut and fit of glazing channels is incredible. Great job!"
R.K.
Leavenworth KS
March 2020
"I purchased an Onyx ADA sink countertop in Blue Pearl and installed it. It looks great and the process was seamless."
F.R.
Emporia KS
March 2020
“Your product is very nice to work with and installation was easy, instructions were easy to read and made good sense. This process was simple from the initial order to the end result. Real good quality and I will recommend this product to anyone remodeling a bathroom.
R.O.
Madison SD
March 2020
“We truly appreciate you and your employees. You all need to know that your product, your professionalism, your detail to making our order right and your outstanding response to our needs are BY FAR THE BEST of any company we have dealt with!!! :). We will be singing your praises to everyone who sees our custom shower and vanity with sinks for the rest of our lives! Your customer support person was so sweet and super professional explaining exactly what he was going to do for us, and listening to our concerns. Great guy. Our contractors are impressed with the Onyx as well; with the durability, application, ease of cleaning, and look of your product. We will be a customer for life and look forward to doing business with you and your company again! 🙂 I will send pictures when our project is finished. (Story of how we found you: (I will try and keep it short). We had discussed remodeling our SINGLE bathroom home 3 yrs ago and Nov 12, 2019 we had our contractors start our dream bathroom. Well, at the time I thought (a particular leading shower manufacturer) was the way I NEEDED to go as I am a prior house detailer (a.k.a., cleaner) and I wanted a product that was durable, easy to clean, low maintenance and beautiful. And hot dang were we in for a HUGE sticker shock! So through tears (literally) I was forced to look at tile :(. We went to our local building supply store and I was frustrated with having to pick out “tile” which I despise as a cleaner. I wanted to go to a more distant store to see if there was any tile (through tears mind you) that I might like...... And....., HOT DANG!!!!!!! Your BEAUTIFUL Onyx was there and I swear it was the greatest moment of our project’s material choices! The store employee made our order happen and she was representing your product wonderfully. We were so happy and relieved (my husband especially — no more tears from his wife) as tile was NOT HAPPENING NOW!!! Happy, happy, Joy, joy! We are still showering outside, but your product is worth the wait, and we look SO FORWARD to enjoying your fabulous Onyx product. Sincere "THANK YOU” and may God keep you all healthy,”
K.&J.L.
Snohomish WA
March 2020
“Remodeled daughters bathroom with your product. Awesome product!, Would like to do my bathroom soon.”
D.H.
Deer Park WI
March 2020
“Ordered two different showers and three vanity tops in the past several months. With so many parts I just knew that something would be missing, or broken...there is no way all of that stuff would ever arrive in good condition. In fact, everything arrived in PERFECT CONDITION! (I was worried about delays, etc. while waiting on a particular part that might have to be replaced.) Kudos to your shipping people. Wonderful job! And, the Onyx itself looks just perfect. We ordered all matte finish...same color, Bamboo...and I think it all looks simply great. I had a carpenter help install everything...but I was there when every part was examined and put in place. Particularly, I love the mosaic tile add-on. We installed the tile on top of the Onyx panels...it gives a little dimension to the look. I love it. We used the alabaster (white) grout on one shower...but switched to charcoal on the second shower. Personally, I like the charcoal (essentially black) even better. I looked at the Onyx panels for several years at a local building store before finally making the decision. Everything looks absolutely beautiful! We are so pleased. Thanks to your people for doing such a superb job in getting our several orders together. Terrific company!”
D.C.
Ballwin MO
March 2020
“I got your rushed caddy Saturday and it's great. I just want to thank everyone at Onyx for your excellent service and great products. The speed with which you made and delivered our Caddy to us was unbelieveable and much appreciated. Thank you all, again, and keep up the good work. Thank you
S.B.
Randolph KS
March 2020
Great, thank you so much! Your product almost sells itself. It seems that the only thing I have to do is let them know it exists, and show them your website and samples.”
B.J.
Washington PA
March 2020
Hi Onyx people. I bought my shower stall/door/vanity. I did the installation and it went great!!! Really nice product!”
P.S.
River Falls WI
February 2020
We just want to thank you and all involved in the replacement of our countertop. We are very impressed with your customer service! We will highly recommend your company."
D.&T. W.
Battle Creek MI
February 2020
“Thanks for all your help and advice on this project. My family is happy how it turned out, so I want to thank Onyx too for making a quality product. My friends and family members have had their interest peaked and will be looking at the Onyx products for their future projects."
J.L.
McHenry, IL
February 2020
"My husband just installed our new Pepper color vanity that we ordered. We absolutely love it. Thanks!"
S.D-W.
Leawood KS
February 2020
"Hubby got the shower walls up with help from friends and they look great. Vanity top was also put in and it too is beautiful. Great product. Thanks again,"
M.R.
Mequon WI
February 2020
“Onyx is to be congratulated on your driver. We had our shower delivered and your driver was most helpful and we wouldn't mind having him again. Please let him know we appreciate his helpfulness.”
R.G.
St. Joseph MO
February 2020
“We love the product!”
M.P.
Wadsworth OH
February 2020
“We’d just like to let you know how pleased we are with our new Onyx Collection bath vanity tops and shower, as well as the quick quality service that your technician provided to buff out some minor scratches on both vanity tops. We love the product and friends and family are all interested in Onyx, too, after seeing it. Thanks!”
B.&M.M.
Willowbrook IL
February 2020
“I appreciate all the timely responses. Nowadays, it’s hard to find companies that have such great communication with their customers!!!”
D.H.
Bartlett IL
February 2020
I called yesterday to ask how to find a replacement for a broken sink overflow cover for one of our vanity tops. The person who answered immediately responded that he would have a replacement sent out that day or Monday, after ascertaining that I needed a white or chrome cover. I was pleasantly surprised when I received a package with a white cover along with a tube of silicone adhesive today. This is amazing customer service! Thank you to the Onyx Collection and their staff!”
H.P.
Manhattan KS
February 2020
WE LOVE OUR ONYX SHOWER
M.S.
Chattanooga TN
February 2020
My husband and I have installed your beautiful Onyx in two of our bathrooms over the last five years. We are floored at the beauty, quality, and taste in each piece of Onyx, and are so proud of the way it has made our home an even lovelier place.”
B.M.
Lenexa KS
February 2020
Love the Onyx bathroom we have. Great product. Thanks again.”
A.V.H.
Syracuse NY
February 2020
My sincere compliments. The new installation of our Onyx shower is without a doubt the best thing we have ever done in the remodel of our bathroom. Thank you”
E.P.
Hatfield MO
February 2020
I absolutely love my Onyx and I want a kitchen backsplash with tile design. I used two small pieces like this for my backsplash on our utility sink! Love it! Have redone two bathrooms in Onyx and now working on third! I cannot express how much I love your product! My daughter is getting ready to build a new home and she can’t wait to order her Onyx! Thank you for your quality product and a good price!!!”
J.S.
Stanberry MO
February 2020
Hello Onyx Team - I have a shower enclosure that is being installed as I am typing this message. I am confident I will love the product! I am getting rave reviews from my installation team - they love what they see so far, and it is their first time working with the Onyx shower panels. I wanted to take a moment to commend the Onyx team for exemplary customer support. We needed to have a replacement panel fabricated due to shipping damage. Onyx produced this replacement panel within a day of receiving the order and had it on a truck the next day. Not only did Onyx fabricate the replacement panel on the spot, your shipping team packed this large panel on a huge custom-made pallet, ensuring that no damage would occur again. It arrived in pristine condition. Also, a special thanks to your customer support agent, who provided me with exceptional support and on-the-spot communication. He provided me with precise order status, told me when the panel was shipping, and provided me with the tracking # as soon as he had it . Thanks again for your exceptional customer service. I am confident I will love my new shower as much as I love your customer service. I will spread the word here in Ohio to anyone in need of what appears to be a great product from a company that shows its appreciation for their customers through top-notch support.”
C.M.
LORAIN OH
January 2020
"I know you can’t tell everyone at the company but at the very least, please tell everyone within hearing distance that all our employees love Onyx as a vendor. The product is great and you all are really great to work with!"
G.D.
Grand Rapids MI
January 2020
“I recently completed a shower remodel to install the replacement custom base, seat and recessed wall caddies you graciously provided under warranty after a crack had developed in my original base. I ordered Onyx wall panels, a new shampoo caddy, crown molding, trim panels and a new bypass shower door to complete the remodel - and did all of the work myself with the help of your instructions, guidance and installation videos provided on the Onyx web site. My wife and I are thrilled with the results. My profound thanks and appreciation go out to you for the truly outstanding support and service we have received. Best wishes for a prosperous 2020 and beyond!"
J.F.
Tulsa OK
January 2020
"Buy with confidence! The products are gorgeous and the customer service is next to none! Customer service went above and beyond to make sure we were happy with our new bathroom vanity. We can’t thank him enough!"
T.R.
Lawrence KS
January 2020
"I just added a bathroom to my house and after tiling my floor I was reluctant to take on tiling the full shower. Then I discovered the Onyx Pearl series. Finally, a company who understands "Do it yourself-ers". The directions were right on and and the job came out spectacular. Later, I added a shelf and was concerned about how to brace it. I should have known you would have thought it out. The included mounting bracket did the job as advertised. The installation was a breeze! Your product is outstanding and beautiful, and was well worth the money vs tile. THANK YOU FOR A JOB WELL DONE!!!!!!!!!!!"
D.C.
Buffalo NY
January 2020
“We have had our Onyx Collection products in our master bathroom since 2013 - countertop and shower. I love the product.”
G.J.
St. Louis MO
January 2020
“We absolutely love your product - by far the best we ever used. We make strong recommendations for your product with our friends and family.”
M.M.
East Brunswick, NJ
January 2020
“You’re the best company in the USA and everyone there is the bomb, the bomb, the bomb”
D.A.
Cheyenne WY
January 2020
“I have never dealt with such an amazing company, and for just buying a shower base. I ordered a few samples, and received them within days with a handwritten note. The product is beautiful, and when I contacted you with some dings from the contractor, you sent someone over in a few weeks to repair the damage for no charge. I really appreciate your company and I wish you all the best!”
E.O.
Columbus OH
January 2020
“My husband and I just remodeled our bathroom and put up Onyx panels. We love them!! Our bathroom looks so much better!!”
M.B.
Tampa FL
January 2020
“For anyone who asks, you make a great product!”
B.B.
Marysville OH
January 2020
“I have done both a shower and tub surround with your product. It is fantastic.”
M.T.
Charlotte NC
January 2020
“I am now a proud owner of an Onyx shower. I love it. Thanks.”
K.W.
Ellensburg WA
January 2020
“We love our Onyx shower!”
D.B.
North Little Rock AR
January 2020
“Just wanted to let you know we picked up the shower base for our guest room and it's beautiful and was the easiest thing ever!!!!! Actually, I had a plumber at my house moving some pipes for a vanity and he couldn't get over the product - I gave him your brochure and all the samples I had ordered and he intends to suggest your product to all of his clients! Such an awesome product! Can't wait to do our master - that's going to be a custom sized base and we'll be contacting your company again!”
L.G.
Butler PA